New Trailer Warranty Guide

    Understanding warranty coverage is essential when purchasing a new trailer. Learn what is typically covered, how to maintain coverage, and what to ask dealers about warranty terms.

    Warranty Component Categories

    Structural Components

    Frame, crossmembers, main beams

    Typical coverage: 5 to 10 years depending on manufacturer

    Typically the longest coverage period. Excludes damage from overloading or accidents.

    Running Gear

    Axles, suspension, brakes, landing gear

    Typical coverage: 1 to 5 years depending on component

    May be covered by component manufacturer (e.g., Hendrickson) rather than trailer OEM.

    Doors and Hardware

    Door frames, hinges, locks, seals

    Typical coverage: 1 to 3 years

    Seals and wear items may have shorter coverage.

    Floor

    Floor material and support structure

    Typical coverage: Varies significantly by material

    Some manufacturers offer floor-specific warranties. Composite floors may differ from wood.

    Refrigeration Unit

    Reefer unit (Carrier, Thermo King)

    Typical coverage: Separate warranty from reefer manufacturer

    Coverage typically 2 to 5 years. Compressor often has different terms than other components.

    Common Warranty Pitfalls

    Assuming all components have the same coverage period
    Not registering the warranty with the manufacturer
    Missing required maintenance that voids coverage
    Not keeping maintenance records to prove compliance
    Assuming warranty transfers automatically to new owners
    Not understanding what constitutes normal wear and tear
    Ignoring geographic limitations on warranty service
    Waiting too long to report issues

    What to Ask the Dealer

    What is the exact warranty period for each major component category?

    What maintenance is required to maintain warranty coverage?

    How do I register my warranty and what documentation is needed?

    Does the warranty transfer if I sell the trailer?

    Where can I get warranty service in Ontario?

    What is the process for filing a warranty claim?

    Are there extended warranty options available?

    What is specifically excluded from warranty coverage?

    Frequently Asked Questions

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